Learning from your peers is a great opportunity for operators to find new ideas to help improve the performance of their businesses.
NATSO has hosted a number of Domestic Study Tours that combine tours of premier retail locations and networking opportunities with other innovative operators. The 2016 NATSO Domestic Study Tour will take place in September 14 – 15 at Fairfield BP, Lee Hi Travel Plaza and White's Travel Plaza near Lexington, Virginia. (These tours always sell out. I would encourage you to register soon as the feedback has been phenomenal.)
For the ultimate study tour experience, I encourage you to join us. But, you can also craft your own mini study tour by keeping your eyes out for certain things every time you enter a competitor’s location. You could even pick a day to visit a handful of locations and compare their operations while searching for your own great ideas.
Here are 10 sets of questions to ask yourself during your own, mini study tour. More